Our practical commitments for using personal information lawfully, fairly and securely.
This policy applies to personal information handled by Sparklean Services, including information about customers, prospective customers, workers, applicants, suppliers and website visitors. Everyone handling information on our behalf is expected to follow it.
We aim to process personal information lawfully, fairly and transparently; use it only for clear and legitimate purposes; collect only what is relevant; keep it accurate; retain it no longer than needed; protect it appropriately; and remain accountable for these commitments.
Before collecting personal information, we identify the purpose and an appropriate lawful basis. We provide privacy information when data is collected and avoid using it incompatibly with the purpose originally explained.
Access is limited to people who need information for their work. Team members and service providers must respect confidentiality and use personal information only under authorised instructions.
We use proportionate safeguards and review risks when systems or working practices change. Suspected loss, unauthorised access or disclosure must be reported promptly so it can be contained, assessed, documented and, where required, reported to affected people or the Information Commissioner’s Office.
Information is retained according to its purpose and applicable business or legal requirements. When it is no longer needed, it is securely deleted, destroyed or anonymised.
We take reasonable steps to use providers that protect personal information appropriately. Where information is transferred outside the UK, we assess and use an appropriate lawful transfer mechanism where required.
Requests concerning personal information are handled promptly and fairly. Further information about available rights and how to contact us is in our Privacy Policy.
Sparklean Services is responsible for maintaining this policy, providing appropriate guidance and reviewing data-protection practices. Questions or concerns can be sent to info@sparklean.uk.